We know it’s exciting when you have ordered your new items so we try to ship everything to you as quickly as possible. All orders made on a weekdays before 11am will be shipped the following day. If an order is placed on a Friday it will be sent on the following Monday.
STANDARD V RECORDED
Standard shipping is sent using Correos postal system. Please note if you choose this option there is no tracking available for your items.
All items that are sent with the Correos recorded system come with a tracking number which will be sent to you on the day of postage.
Please note – we have noticed a slight problem with the standard shipping if you live in an apartment/shared building as there is a large margin for error with the delivery slip going missing or being misplaced. If you live in a building with no area to leave packages we recommend you send recorded delivery. Mainly this has been a problem with ordering the ‘OrganiCup’ on its own.
We are happy to ship internationally and currently within Europe there is no problem in doing this. However we do appreciate the shipping costs involved may be a little high. Everything is done through an automatic system on the website so if you feel that the cost is very high please contact us and we can give you an exact estimate and possibly some other options as well.
Weekdays do not include spanish holidays and weekends.
YACHTS / LARGE ORDERS
If you are ordering for a Yacht or Company, please contact us before placing your order so we can discuss the best delivery option available to you. If you are on the island we will deliver to you and if you are somewhere else it is best to discuss the options available which may differ due to location / time constraints / size of order etc.
LIVE LOCALLY ?
We are spreading ! Although we don’t have a permenant shop location (as of yet!) If you live in Mallorca you can save delivery costs and pick up your order in 2 locations, Either in
@Viveco head office in Alaro or @ The Hub Workspace in Santa Catalina, Palma. Please select either option when purchasing. If collecting in Alaro please contact us to arrange a time. Items for The Hub will be delivered weekly on a Thursday/Friday for you to collect.
We also have a small range of our stock available all year round to buy at the amazingly cool @Bonnie Lass Charters office in Port Soller. We can also drop off special orders there as well just drop us a note.
Showrooms – We are so proud to have some of our items on show at locations in Palma @MC Palma on the Paseo and @ Crew a la Mode in …..
Orders over 100 euros are shipped for free within Spain.
We reuse and recycle our packaging material, which means your items may be wrapped in branded wrapping from other companies or not be ‘picture perfect’. If you wish your package to come in plain wrapping or it is for a present please let us know through 'Add note to seller' in the 'My Cart' section.